Cookie & Privacy Policy

Effective Date: 10th March 2025

At The Cheshire Sleep Coach, we are committed to protecting your privacy and ensuring a safe and secure online experience. This Cookie & Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

We collect personal information that you provide to us directly when you book a consultation, complete a form, or contact us. This information may include:

  • Your name, email address, and phone number
  • Child’s name, age, and specific sleep concerns (if applicable)
  • Any other information necessary for us to provide our services to you

Additionally, we may collect non-personal information through the use of cookies (explained below).

  1. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide our infant sleep coaching services, including creating personalized sleep plans
  • To communicate with you about your consultations, questions, or follow-up support
  • To process payments for our services
  • To send you marketing communications, if you have opted to receive them (you can unsubscribe at any time)
  1. Cookies

Cookies are small data files that are placed on your device when you visit our website. We use cookies to improve your experience, such as remembering your preferences, and to analyse website traffic.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the website to function and cannot be turned off. They enable basic functions like page navigation and secure areas of the website.
  • Performance Cookies: These cookies allow us to analyse how visitors interact with our website (e.g., page visits, browsing patterns) so we can improve the user experience.
  • Functional Cookies: These cookies enable us to remember your preferences (such as your language selection) and provide enhanced, more personal features.
  • Advertising Cookies: These cookies track your browsing behaviour and may be used to display relevant ads to you on other websites. You can opt out of personalized advertising through your browser settings or third-party services like Google Ads.

Managing Cookies:

You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact your experience on our website and limit certain features.

  1. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it. All personal data collected through our website is stored securely. However, no method of data transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

  1. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • With trusted third-party service providers (e.g., payment processors, email services) who help us carry out our services, subject to strict confidentiality agreements
  • To comply with legal obligations, such as responding to subpoenas or court orders
  • If you provide explicit consent for us to share your information with third parties
  1. Your Data Rights

Under applicable privacy laws, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request to update or correct any inaccurate or incomplete personal data.
  • Deletion: You can request that we delete your personal data, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us at [Insert Contact Information].

  1. Retention of Data

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted.

  1. Links to Other Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

  1. Changes to This Policy

We may update our Cookie & Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically to stay informed about how we are protecting your data.

  1. Contact Us

If you have any questions or concerns about this Cookie & Privacy Policy or how we handle your personal data, please contact us at:

The Cheshire Sleep Coach
Email: TheCheshireSleepCoach@gmail.com

Instagram: @TheCheshireSleepCoach
Website: www.TheCheshireSleepCoach.com